Question 1

Is DeltaBox IT a legitimate business?

Accepted Answer

Yes, DeltaBox IT is a verified digital business in Bangladesh. We are a Verified Google Merchant and an EPS Payment Verified Partner, ensuring secure transactions and genuine products.

Question 2

What payment methods do you accept?

Accepted Answer

We accept secure payments via the EPS Payment Gateway (bKash, Nagad, Rocket, Bank Cards). For international clients, we accept Binance (USDT) via manual processing on WhatsApp.

Question 3

How long does delivery take?

Accepted Answer

Delivery typically takes between 1 to 12 hours. In rare cases, it may take up to 24 hours. We do not offer instant delivery.

Question 4

Do you offer refunds?

Accepted Answer

We offer refunds only if we fail to deliver the product or cannot provide a working replacement for a defective item within 48 hours. No refunds for change of mind.

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