At DeltaBox IT, we strive to provide quality digital subscriptions and an excellent customer experience. By engaging with our services, you are agreeing to comply with our terms and conditions. We expect our customers to follow the specific instructions for each product or subscription, and we strictly prohibit the outsourcing and sharing of our digital products. If you encounter any issues, we urge you to reach out to us via WhatsApp with your order details. We kindly ask for your patience as some technical issues may require additional time to resolve. Please note, urgent fix and refund requests risk leading to permanent membership restrictions without any refund or replacement.
In the event of technical difficulties, we offer a comprehensive replacement and refund policy. We commit to resolving issues or providing replacements within 72 hours, under the condition that our terms and services have been strictly adhered to. Please be aware that as a third-party vendor, we cannot be held responsible for issues arising from official product websites or policy updates.
If we are unable to resolve the issue within the warranty period, we provide a refund policy. Refunds are applied to the remaining warranty period of your product and are typically processed within 3 to 7 days from your issue submission date.
At DeltaBox IT, our main goal is to ensure your satisfaction with our digital solutions. Thank you for choosing us as your trusted digital subscription partner.
